Website Care ✺

We tighten up security, make backups, run daily maintenance, boost your website's loading speed and deliver regular detailed reports that allow you to keep an eye on what's happening behind the scenes.

Cancel Anytime —

Level One

£70/month

For smaller sites without an e-commerce. Perfect for portfolios, blogs & single page sites that need all of their website essentials covered in a single fee.

Fast, secure, and fully-dedicated web hosting synced with automatic nighty backups. One click restore included.

Keeping your website up-to-date with the latest technology & security patches.

Customised reporting with a monthly overview on how your website is operating.

Your yearly domain & SSL renewal fee included.

We’re only a click away through Support Requests or via email and chat. 

Includes general content updates and guidance. See below for more details and information.

Optimise your sites for search engines and social media with built-in SEO checkups and integrated Google Lighthouse audits.

Cancel Anytime —

Level Two

£200/month

For larger sites that include ecommerce or take payments from users. All of your website essentials and SEO Support included.

Fast, secure, and fully-dedicated web hosting synced with automatic nighty backups. One click restore included.

Keeping your website up-to-date with the latest technology & security patches.

Customised reporting with a monthly overview on how your website is operating.

Your yearly domain & SSL renewal fee included.

We’re only a click away through Support Requests or via email and chat. 

Includes general content updates and guidance. See below for more details and information.

Ensuring your websites GDPR compliance.

Optimise your sites for search engines and social media with built-in SEO checkups and integrated Google Lighthouse audits. We then take action upon those report findings.

Cancel Anytime —

Level Three

£500/month

For organizations with large sites that require extra care and priority attention for their site.

Fast, secure, and fully-dedicated web hosting synced with automatic nighty backups. One click restore included.

Keeping your website up-to-date with the latest technology & security patches.

Customised reporting with a monthly overview on how your website is operating.

Your yearly domain & SSL renewal fee included.

We’re only a click away through Support Requests or via email and chat. 

Includes general content updates and guidance. See below for more details and information.

Ensuring your websites GDPR & SCA Payment compliance.

Full dedicated SEO management with included built-in SEO checkups and integrated Google Lighthouse audits.

Each support or modification request is pushed to the top of our list.

One-off Tasks —

Website Upgrades

We also offer additional service options for our Website Care clients. Website upgrades include things like new page designs, custom development for new features, API integrations, changes to payment systems, and form and content integrations. Once an estimate is approved, upgrades are typically scheduled at the beginning or the middle of the month.

Contact —

Let's Get Started

Support Glossary —

Further Information

Each plan includes the following:

All of our Website Care plans allow you to cancel anytime. Each plan contains one website training session, website hosting & domain renewal. This allows everything you need to keep your website ticking covered in a single fee.

Every month, we update code frameworks, plugins and content management systems cores.

Every day, your site is backed automatically so that you don't have to worry about your website being potentially defaced or lost permanently should it get hacked. We also constantly run security checks against the latest venerability database to prevent any attacks before they happen.

For the duration of our partnership, you will receive 24/7 access to our support hub that includes articles, documentation, tutorials and more. We are there for you with 7 day live support, including chat.

Support or Modifictions

All of our plans include up to one hour of support or modifications from the developers who know your website best. This includes:

General content updates (copy changes, image adding and editing) within the site’s content management system.

Overall advice on your website’s platform. Assistance with the platform’s interface and existing features and functions.

This one hour of support or modifications does not cover changes to the code or any new or third-party features or functions. If you need additional website upgrades we will be happy to provide you with an estimate.

Priority Turnaround Time

For those on our Level Three plan who need additional Website Upgrades, we will bump your request to the top of the list.

As noted above, these Website Upgrades might include new page layers, new features and data integrations.

What is not included:

Our Website Care plans cover a lot, but the following services are not included:

Creation of new content (copywriting, illustration, image or video production)

Digital strategy / communications strategy

Accessibility or design and content audits

Website upgrades such as design of new pages, features, sections or content areas; custom coding, API integrations, or changes to e-commerce and payment systems

IT support for email management, network infrastructure or other business technology advice

Support for third-party services.